MARCON BUSINESS SYSTEMS

The Rio Grande Valley's #1 choice for digitial equipment.

IT SUPPORT

Welcome to the IT Support section provided by Marcon Business Systems. Our goals as the computer networking specialists are to provide our customers with excellent service both online & physically when it comes to integrating your copier(s) with your computer systems or network infrastructure.

 

We work effectively and rapidly every call to provide you (our customer) with comfort knowing that your projects and productivity with our business machines will provide you the best job possible, whether you're printing, scanning, creating, storing, or organizing your documents.

 

Our services are always as simple as one click to an email or a phone call away. We will always be here by your side to help you (our customer) continue to grow strong as a company and most important... as a friend.

 

For questions or service, please contact our IT Administrator:

 

Joseph L. Martinez

IT Administrator | Sales Manager | Webmaster

Phone: 956-245-6844

Email: [email protected]

IT REMOTE SUPPORT

We provide the best IT remote support for our customers via the internet, as if we were sitting right in front of you. Our staff works with remote software that allows users to download, "Run," and participate in the remote connection, which then allows us to help you install your devices or selected equipment for your CPU.


Please contact our IT support by phone so we can walk you through step by step through your computer with our remote support service.

 

Step 1

Download Team Viewer

 

Step 2

Click and "Run" software (second option), then click next.

 

Step 3

"Accept" user agreement and click next.

 

Step 4

Provide your USER ID and PASSWORD to our IT Support over the phone.

 

Click below and download the software.

UTILITIES